Consumer Data Privacy Policy

At Indoni Perfumes, we respect your privacy and are committed to protecting your personal information. This Consumer Data Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please take a moment to read this policy to understand our practices regarding your personal data.

1. Information We Collect We may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, and physical address, which you provide when creating an account, placing an order, or contacting us.
• Payment Information: We collect payment details, such as credit/debit card numbers, billing addresses, and other payment-related information to process your purchases.
• Technical Data: This includes your IP address, browser type, operating system, and browsing behavior on our website, collected through cookies and similar technologies.
• Order History: We retain information about the products you have purchased from us.

2. How We Use Your Information We use the personal data we collect for the following purposes:

• Order Processing and Fulfillment: To process and deliver your orders, manage payments, and communicate with you regarding your purchase.
• Customer Support: To respond to your inquiries, provide support, and address any issues or concerns you may have.
• Marketing and Promotions: With your consent, we may use your information to send you promotional materials, special offers, and newsletters. You can opt-out of marketing communications at any time.
• Website Improvement: To analyze user behavior on our website, improve our services, and enhance your shopping experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party companies that assist us with payment processing, order fulfillment, shipping, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
• Legal Obligations: We may disclose your information if required by law, legal processes, or government requests, or to protect our rights, property, and safety.

4. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and secure socket layer (SSL) technology. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us directly.

6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and track usage patterns. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will delete such information promptly.

9. Changes to This Policy We may update this Consumer Data Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us If you have any questions, concerns, or requests related to your personal information or this privacy policy, please contact us at info@mabuyamedia.co.za. We are committed to addressing your privacy concerns and ensuring your satisfaction.